NimbleUser Technical Support Rep Matt Holloway

As a Technical Support Representative for NimbleUser, Matt handles client-related support cases. He joined our team in September 2015. Prior to living the Nimble life, Matt was Salesforce Premier Support working with companies to help troubleshoot issues and customize their Organizations to match business processes.

Not only is Matt a Nimble AMS and Salesforce expert, but come to find out, he also has quite the creative side (seriously – he does it all). The many talents of Nimblers never cease to amaze! 


Matt Holloway NimbleUser Technical Support Rep

When you were a child, what did you dream of being when you grew up?
That depends on at which point we’re talking. I wanted to be a Marine Biologist for awhile, then a Veterinarian, but the most recent one was a Forensic Entomologist.

What would people be surprised to learn about you? 
As a kid, I played Oboe and English Horn and then was bored, so I taught myself Alto Saxophone overnight with a couple of lesson books.

​What are three things you couldn’t live without?
​My family, my pets, and chocolate. 

What do you do when you’re not at work?
I like trying new things and old things. I play video games (though not much lately), crochet different projects (mostly lace) and cooking from old (we’re talking 100+ year old) cookbooks.

What is the best piece of advice you’ve ever received?
Remember to take time to take care of yourself before you try to take care of everyone else.

​Of the six NimbleUser core values, which resonates most with you, and why?
The value that resonates most with me would probably be Think long term. I’m not one for instant results — I like playing the long game and ensuring that myself and others are successful in the long run. I’d rather not have the successes be “flashes in the pan”.

How do you think NimbleUser’s culture extends to the client experience?
I like to think that our values of enjoying the ride and practicing continuous improvement are both contagious. Therefore, they spread to our clients, allowing them to enjoy themselves more and improve for both themselves as an organization, as well as the different groups that they serve.​