American Society for Surgery of the Hand – A Nimble AMS Success Story
Jake Adler
Chief Technology Officer, ASSH
22,000+
40,000+
100s
Taking automation to the next level with Nimble AMS
In 2015, American Society for Surgery of the Hand (ASSH) turned to Nimble AMS for a Salesforce-based AMS that would support new and innovative approaches to their business challenges. Today, ASSH is taking innovation to new levels, creating efficiencies by automating hundreds of processes for everything from data updates and reports to member communications. Staff members from any department can build multi-step, automated workflows and approvals using pointand-click Salesforce Process Builder functionality. This means ASSH can focus on providing benefits to members instead of performing manual tasks.
Challenge & Solution
Staff members were spending valuable time on manual processes including data updates and communications. The organization knew Salesforce-based Nimble AMS could help them work smarter and faster.
Results
Using Salesforce-based workflow functionality with Nimble AMS and their membership data, ASSH now automates hundreds of processes, saving valuable staff time. For example, ASSH automated their fellowship application process, and it is now one of their biggest revenue drivers.
About the Organization
American Society for Surgery of the Hand
ASSH is the oldest and most prestigious medical society dedicated to the hand and upper extremity. Their mission is to advance the science and practice of hand and upper extremity surgery through education, research and advocacy on behalf of patients and practitioners.
Features
Automatic processes
Artificial Intelligence
Predictive analytics
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