Strategies to improve your volunteer program with success metrics.

How to enhance your association’s volunteer program by setting goals and success metrics.

We’ll cover 10 questions for you to ask about your association’s current volunteer program, strategies, and which KPI’s to focus on. Some of those key metrics to consider include:

  • Number of volunteers. Find out what the year-over-year growth of your volunteers is as well as the retention rate.
  • Time and money saved. Evaluate how much time your volunteer program is saving your staff and quantify how much money your volunteers are saving your organization.
  • Volunteer impact. Calculate how many volunteer initiatives your members executed this year and whether or not they positively impacted your industry.
  • Engagement with volunteers. Determine whether you are leveraging your online community platform and social media enough to build your community and market volunteering opportunities.

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