by Jeff Golembiewski | Sep 30, 2021 | Member Experience
Four ideas from the retail world for your association’s member service Want to provide your members with great service? Of course — what association doesn’t? A great way to provide better member service is to consider your own experience at your favorite...
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by Tirrah Switzer, Senior Product Marketing Manager | Apr 27, 2021 | Member Experience
Over the weekend, I made an embarrassing number of online purchases. Of course, I made several purchases from Amazon. Nothing that I absolutely needed, but checkout was quick and easy. Amazon never asks me to enter payment information at checkout. Instead, payment...
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by Jeffrey Golembiewski | Oct 23, 2018 | Salesforce CRM
Did your association team miss the Salesforce Dreamforce conference this year? Not to worry. Since Nimble AMS is built on the Salesforce CRM platform, I was there, and I took notes! Here are a few key takeaways from my experience at Dreamforce 2018: Customer 360: This...
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by Jeff Golembiewski | Aug 30, 2016 | Salesforce CRM
A customer recently asked a question that stumped me for a minute. The question: Can I have a list of my favorite reports? The answer is YES. There are couple of options to pick from that would match up to your work style. Option 1 – For the visual user, simply...
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by Jeff Golembiewski | Sep 23, 2013 | Trending Topics
Associations Should Emulate Drug Dealers ReWork is a book by the founders (Jason Fried and Hansson) of 37 Signals that will make you think and question conventional wisdom. It it incredible thought provoking and we have given dozens of copies to our customers over the...
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by Jeff Golembiewski | Sep 20, 2013 | Product News
We have all had those days where we get stressed. We have a ton to do. Maybe it is during that heavy membership drive where you have a massive amount of membership renewals that need processing in a very short period of time. Or it could be when the annual meeting...
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by Jeff Golembiewski | Jul 11, 2013 | Salesforce CRM
Last week, someone asked me how good were the report features were in Nimble AMS. This person was also newer to the Salesforce community, so they were also unfamiliar with the reporting capabilities found natively in Salesforce … the platform Nimble AMS is powered by....
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by Jeff Golembiewski | Jun 26, 2013 | Salesforce CRM
When you have an association management solution (AMS), you want this system to ROCK! When you ask if the system can do this or do that, you want the answer to always be YES! Ultimately, you need this system to do everything for you. Your association...
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by Jeff Golembiewski | May 23, 2013 | Salesforce CRM
The facts are simple. There are a TON of associations and nonprofits use Salesforce. There are approximately 12,000 organizations using Salesforce today. They could be using Salesforce directly through a Foundation grant. Or they can be using amazing apps tailored...
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by Jeff Golembiewski | Apr 17, 2013 | Trending Topics
We have heard this over and over again. “It is easy to get the data into your AMS but searching on it or getting it out really BITES!” Many old style AMS’s go the traditional model of having only a few search options. If you are lucky, maybe...
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by Jeff Golembiewski | Feb 18, 2013 | Salesforce CRM
“I need world class CRM features in my Association Management Software (AMS)!”I hear this statement at least once a week. Basically, association staff are tired of the status quo. In a sweeping statement, I would say that most AMS options...
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by Jeff Golembiewski | Jan 17, 2013 | Salesforce CRM
Everyday I am showing association executives the amazing features and functionality that come with Nimble AMS and Salesforce. And I never get tired of seeing their mouths drop open in amazement (such as seeing the picture of the hovering cat) or hearing them...
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