Missouri State Teachers Association (MSTA): Nimble AMS Success Story

A reliable and worry-free AMS experience for associations

MSTA needed powerful association management software (AMS) to meet the needs of its members while offering continual value. For over 11 years, MSTA has leveraged Nimble AMS, providing a stable and reliable user experience for both its staff and members.

Challenge & Solution

With MSTA’s previous AMS platform, the organization was unable to deliver member value, and specifically had a clunky online membership join and renewal process. MSTA’s old system was inflexible and unable to address growing organizational needs, version upgrades were very costly and often caused new issues, and MSTA’s IT department frequently operated in a break/fix mode.

MSTA chose Nimble AMS to streamline its processes, update its data, centralize its records, and improve its member experience.

Results

Following MSTA’s Nimble AMS-implementation, staff can now access all needed information in one location, making it much easier to provide excellent member service, improving visibility through much needed reporting. All membership data is now updated and correct, empowering staff to do their jobs more efficiently. Without the distraction of break/fix updates, IT staff can now contribute to MSTA in a more strategic way, focusing on future-proofing the association and hitting organizational goals.

Because Nimble AMS has greatly improved the MSTA staff and member experience and puts the organization on track to hit its goals, MSTA continues to be a loyal Nimble AMS partner.