Attract, Engage, and Retain Members with an Online Community

Learn practical, proven techniques for creating an online community that helps you attract new members, deepen your engagement with them, and keep them around for years to come.

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In this guide, you’ll learn how an online community helps you:

  • Recruit more members. An online community can help you attract new members through a modern mobile experience in which they can connect immediately with industry knowledge, experts, and peers.
  • Improve member engagement. You can create groups for people with similar interests and attributes so they can network and discuss topics of interest in the online community. You can also promote member engagement and recognize members by displaying badges on your most active members’ community profiles.
  • Increase retention. You can build stronger, longer-term relationships by using your online community to bring your most active and loyal members into contact with those members who are less involved.

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“We’re able to process memberships and run reports so much faster with Nimble AMS. We also worked with the Nimble AMS team to build an AI-driven solution that automatically identifies members at risk of lapsing, and then helps us take quick action to save the memberships. All of this has led to return on our investment sooner than we expected."

Jaclyn Baird, Director of Membership Services, MCA&F

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"We have been using Nimble AMS for over three years and it continues to pay dividends. The staff has detailed membership information on one screen and no longer must drill down endlessly, saving time and increasing productivity. Our Executives have dashboards and reports fine-tuned to their needs. The system is always up-to-date, and the updates are painless."

Mike Lakas, VP, Operations and IT, American Foundry Society

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“If someone asked me if they should switch to Nimble AMS, I’d tell them to do it in a heartbeat. It’s the best decision I’ve made in my position at NASPA.”

Courtney Patterson, Senior Director, Information Management and Constituent Experience, NASPA

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“With Nimble AMS, we now have easier and more reliable access to our member data. We can configure the system to meet our needs. And since it’s cloud-based, with easy product upgrades, we don’t have to worry about maintaining and updating it.”

J. Rex Brown, Director of Information Services, PEI

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Jake Adler, Chief Technology Officer, ASSH

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