Member Loyalty Study Shares Keys to Member Retention

The Member Loyalty Study—just released by Community Brands this week—takes a deep dive into 

  • What’s driving member retention?
  • Where do different segments of members fall within the loyalty spectrum?
  • How do members like to consume content, and what channels are most effective?
  • How are members being targeted today, if at all, and how effective is the targeting?

A few weeks ago, we asked more than 1,000 association members in the U.S. just these questions—and more—and their answers could make all the difference in understanding how to retain them and better nurture them up the loyalty spectrum.

Download the Member Loyalty Study and start planning your strategies to better nurture members up the loyalty spectrum.

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